Company Terms and Conditions

Anibou – In-Store Terms and Conditions

For online terms and conditions please refer to


We require a 50% deposit before arrangements are commenced to manufacture or supply the items to you. Full balance is required prior to final delivery.

 Payment Methods

We accept Visa, MasterCard, American Express (3% surcharge), cash, or EFT. To pay via EFT, please use the following details:

Account Name: Anibou Furniture

BSB: 032 023

Account Number: 366220

Reference number: Please use your tax invoice or quote number

 Ordering and Returns

Once an order has been accepted we do not accept cancellations unless you receive confirmation in writing. The 50% deposit is non refundable and a credit will only be provided if the items have not been manufactured and/or were originally supplied from stock.


Lead-times are estimates only and we are unable to accept any liability for failure to deliver the products within the specified time. If you are unable to accept delivery within 14 days from initial notification of arrival, the invoice must then be paid in full. In addition, storage fees based on current market rate will be applicable.

 Inspection of your products

It is a requirement that all products are inspected upon delivery or collection. In the event of damage or shortages you are required to notify us in within seven (7) calendar days of delivery or collection. We will not be liable for any damage to any of the products unless we are notified within the time period specified above.


Anibou guarantees that all products sold are free from manufacturing faults and defects for a period of 24 months from the date of original delivery. In the event that a product is proven to be defective, you are entitled to the restoration of the goods through repair or replacement, whichever is decided as being the most efficient and effective remedy.

It should also be noted that the guarantee does not cover:

  • Any breakage caused by negligent and/or improper use of the goods
  • Changes caused by normal wear and tear
  • Any damage caused by lack of and/or erroneous maintenance
  • Any damage due to an accident or force
  • Degradation of finish caused by environmental factors
  • Customers on fabric or leather
Our liability

Anibou is not responsible for ensuring that individual items are suitable for a particular purpose. We will not accept responsibility for the suitability or strength of fabrics supplied on a ‘customers own material or leather’ basis and therefor no warranty is offered for the same.

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